Status Disclosure

Status Disclosure

The Financial Conduct Authority (FCA) is the independent regulatory body overseeing financial services in the UK. FCA regulations require firms to provide status disclosure documents to consumers considering financial products. This document explains the finance-related services we offer. Please review this information carefully to determine whether our services meet your needs.

Whose Products Do We Offer?

If you require finance to assist with the purchase of a vehicle, we can introduce you to a limited number of lenders with whom we work. These lenders offer a range of finance products. If requested, we can provide you with a list of the lenders we work with.

Which Services Will We Provide You With?

  • We are a credit broker, not a lender.

  • We will explain the finance products available from our partner lenders and assess their suitability based on your needs. However, you must make the final decision on how to proceed.

  • We are not an independent financial advisor and do not assess the wider market for finance. We also do not provide advice on whether our finance products offer the best value available elsewhere.

What Will You Have to Pay for Our Services?

  • We do not charge you a fee for our services.

  • We receive a commission from the lender, either as a fixed fee or a fixed percentage of the amount borrowed. These commissions are pre-negotiated with our lenders and do not allow us to adjust your Annual Percentage Rate (APR) or any other cost element included in your total credit charge.

  • The APR may vary based on your credit status and the amount borrowed.

  • The commission we receive does not change based on the type of finance product you select (e.g., Hire Purchase, Personal Loan, or Personal Contract Purchase) or the duration of your finance agreement.

If you are an individual, sole trader, or small partnership, you are entitled to request details of any commission we receive for arranging your finance. You can make this request at any time before finalizing your vehicle purchase by speaking to the Salesperson handling your sale or contacting us at admin@kenmorecaravans.co.uk.

Who Regulates Us?

Kenmore Caravans Ltd is authorised and regulated by the Financial Conduct Authority (FCA).

Our permitted business activity is acting as a credit broker for consumer finance.

You can verify our authorization by:

Ownership

Kenmore Caravans Limited is a privately owned Limited Company.

For any inquiries, please contact us at admin@kenmorecaravans.co.uk.

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Testimonials

Having recently purchased a new to us (Used) caravan from Kenmore Caravans, we cannot recommend them enough! As a family we have purchased many a caravan from them over the years and the service provided has always been exceptional! From the viewing of the caravan, to payment and Handover, the whole team have been so knowledgeable, helpful and professional.The choice of caravans available has always been great with many layouts and brands on offer and all in a great condition and at a very good price!Even when finding the smallest and minor bits that need some attention, the team have been more than willing to support and find replacement parts ensuring they are fit and ready to go for the handover date.Would highly recommend Kenmore to anyone considering a caravan, whether that be a first time buyer or someone looking to swap to something different.Thank you, we will return in the future.
Matthew Dixon10th January 2025
Hi Sally, it has been a pleasurable experience buying our caravan from you. Mark has been a great source of information and made the whole process very easy. Thank you for making the process a pleasure.
Mr HughesCustomer
Hi Sally, it has been a pleasurable experience buying our caravan from you. Mark has been a great source of information and made the whole process very easy. Thank you for making the process a pleasure.
Mr HughesCustomer
Yesterday, we bought a new Coachman 460 from Kenmore Caravans at Mirfield. I can only describe it as an excellent experience. Brendan Hughes, the Salesman, was so helpful, he clearly knew the product inside out. No hard sell, just comprehensive advice and support. His knowledge and manner was outstanding! His approach alone, convinced us we were making the right decision to buy from Kenmore as well of course the actual caravan!!I would, without a doubt, recommend Kenmore Caravans for your next purchase. A good, honest company, with the staff and expertise that underpins quality and service.
Paul & SteveCUSTOMER
Bought our first ever caravan from here last August, a 2012 Swift, we've used it around a dozen times, never let us down, just had our service done at Kenmores, all good, great damp report. Mentioned 2 issues as it was still under warranty, the boss wasn't around so they said we would be contacted. Recieved telephone call day after to say both would be covered under warranty including an issue we just briefly mentioned and didn't really expect them to cover. Yes they may be slightly more expensive but definitely worth every penny.
Mrs M Google ReviewCustomer
We wish to commend your staff member Sarah who dealt with our online purchase with professionalism and courtesy. As we live in Australia it is difficult to obtain spare parts for our Isabella awning locally and for the second year in a row we have sourced them readily from yourselves with Sarah’s help.
Ms KershawCustomer
The Parts dept really knows their products.I was looking for a replacement caravan battery box . After speaking with the Parts dept, I felt they knew their products extremely well and advised me correctly on which to purchase. The item was dispatched that day and with overnight courier, arrived safely and well packaged the next.
Mr StuartCustomer
Been dealing with Kenmore for years. Nice bunch of people to deal with. Bought our caravan from them and they have looked after it for us ever since. Looking at buying a new one soon, will keep checking to see what they have in.
Mrs B Google ReviewCustomer
The staff at Kenmore Caravans are amongst the most helpful and friendly we have ever encountered.
Mrs F Google ReviewCustomer
Thank you for providing just a great caravan and making the buying of our caravan a pleasurable experience.We picked up our Coachman Pastiche today and I can’t thank Brendan enough. He was superb today with all the help he gave us. He answered all my questions and some of them would have been stupid no doubt and not once did we feel rushed. He helped us from getting there till we left the forecourt.We will continue to use the shop at Kenmore and will be having our caravan serviced regular there too.
Mr MiddletonCustomer

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